Our name may be new to you, but we have been a valuable resource for designers and home owners alike for more than 20 years.
We provide a wealth of knowledge and experience to our clients. Floor Care Solutions is an IICRC (Institute of Inspection Cleaning and Restoration Certification) Certified Firm. The IICRC is the certification and standard-setting non-profit organization for the inspection, cleaning and restoration industries.
IICRC certified firms have earned the right to display the IICRC logo by sending their technicians through comprehensive training programs. Each category of certification has its own unique requirements and certifying process and covers a specific area of expertise. In all cases, an individual must attend an IICRC approved school, and successfully complete college level courses and written examinations. They must have actual field experience for specific lengths of time and be able to document his or her skills in the subject.
We hold multiple certifications, including the highest designation in the industry, Master Textile Cleaner, of which there are only 32 in the state. Floor Care Solutions is also one of less than 200 companies nationwide to earn the coveted CRI (Carpet and Rug Institute) Approved Service Provider designation.
Floor Care Solutions does charge more than some companies. It is impossible for a company to provide the best service experience if they cannot afford to invest in the best employees, education and equipment. We select only the type of personnel you yourself would invite into your home, and we train them to be experts in the carpet cleaning field. We take the privacy, safety and security of you, your family, and your home very seriously.
Every day companies large and small introduce dangerous felons and registered sex offenders into unsuspecting consumers lives. For this reason Floor Care Solutions is accredited by Ask the Seal. You cannot purchase this accreditation you must qualify for it. Ask the Seal is an independent verification firm that performs criminal and sex offender background checks, both nationally and locally, on the owners and all of the employees. In addition to background checks, they also provide verification of licenses and industry credentials, business filings, general liability and workers' compensation insurance, bonds, quality and customer service checks and annual re-certification. This is not an inexpensive service, yet we considerate it money well spent to protect our clients.
Our business thrives on referrals. Our clients are educated, affluent, discerning consumers who expect the highest quality craftsmanship, good value and exceptional service. They are also very particular about whom they allow into their home. That's why more than 80% of our business comes directly from referrals.