5 Things You Should Know Before Choosing a Residential Carpet Cleaning Service

#1: Which method of cleaning do they use?

Hot water extraction performed by a truck mounted unit is the method recommended by the world's largest carpet manufacturers. This method requires the largest investment from the cleaning company so it is a good indication that the company is serious about their business. When performed by a qualified technician, hot water extraction using a truck mounted system will give your carpet the deepest, healthiest cleaning possible.

#2: Are the technicians certified by the IICRC?

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is an independent body that provides the most complete technical training courses and seminars available to carpet cleaning and restoration professionals. IICRC Certification and Training is expensive so many companies cut corners when it comes to training their employees. Before agreeing to have your carpet or upholstery cleaned, you should ask to see written proof of the company's and the technician's IICRC certification. 



#3: Does the company provide third party proof they adequately insured for liability as well as workers compensation insurance?

Many companies who claim to be licensed and insured are not. If you hire an unlicensed, uninsured company and an employee is injured on your property or your property is damaged, your insurance company may deny the claim.

#4: Does the company provide third party Nationwide Criminal Background & Sex Offender Registry checks annually on themselves and their employees?

Many companies who claim to perform criminal background checks on their employees do not or only locally. Every day companies large and small introduce dangerous felons and registered sex offenders into unsuspecting consumers lives. Criminals often use their employment to find their next victim. Many consumers think they are safe as long as someone is there with them when the service person is there. In fact, many crimes are committed up to six months or more after the service call.

#5: Does the company provide a FREE in-home or in-office inspection and a written price quote?

Hiring a company over the phone, sight unseen, is not a good way to ensure that you are hiring a first-rate company and that you know what work will be done and exactly how much it will cost.

When a company representative comes to your home or office you can make a more informed decision about the company. Was the company on-time for this first visit? Was the representative polite, respectful of your needs, and knowledgeable? In-home inspections and written price quotes take the guesswork out of having your carpets cleaned. The company also benefits from the visit because they can get an exact picture of things like high traffic areas, room sizes, furniture to be moved, and problem areas.


For more information or a FREE no-obligation consultation and an exact price quote call (941) 552-1287.